Our Commitment to Fair, Transparent RV Sale

At Bish’s RV, buying a travel trailer, fifth wheel, or motorhome should feel exciting not confusing. That’s why we keep our refund and returns policy simple and upfront, covering everything from deposits and cancellations to used RV sales, manufacturer warranties, and service work.

RV Deposits & Down Payments

When you’re ready to hold an RV or start our in-house financing process, a deposit or down payment secures your spot.

  • Refundable deposits: If you place a deposit to hold a unit before signing a purchase agreement, it’s refundable within 5 business days as long as the RV hasn’t been prepped or pulled from inventory specifically for you.
  • Non-refundable down payments: Once you sign a purchase agreement and set up in-house financing, your down payment becomes non-refundable. It secures both your RV and your payment plan.

All deposit and down payment terms are provided in writing at the time they’re collected, so there are no surprises.

Canceling an RV Order

Plans change, and we get it. Here’s how cancellations work:

  • Before your RV arrives or prep begins: You may be entitled to a refund of your deposit, per the terms above.
  • After arrival or prep work has started: Once your unit has arrived at our dealership or prep work is underway, cancellation may result in forfeiture of your deposit or down payment to cover costs already incurred.

To cancel an order, submit your request in writing to info@bishrvs.com or visit us in person.

Buying a Used RV: Sold As-Is

Every used RV or camper we sell is sold as-is, unless a specific written warranty is provided at the time of sale.

We encourage every buyer to inspect the unit thoroughly or schedule a walkthrough with our team before purchasing. We disclose any known condition issues upfront, to the best of our knowledge. Once your purchase agreement is signed and the RV is delivered, the sale is final, except where required by law or covered under a separate written warranty.

New RV Purchases & Manufacturer Warranty

Brand-new RVs come backed by the manufacturer’s warranty not a dealership refund policy. Warranty claims and repairs follow the manufacturer’s process, and our team is happy to help facilitate those claims. However, refunds for issues covered under manufacturer warranty aren’t issued directly by Bish’s RV. You’ll receive a copy of your applicable manufacturer warranty at the time of purchase.

Returning Parts & Accessories

Changed your mind about a part or accessory? Here’s what qualifies for a return:

  • Returns must be started within 30 days of purchase
  • Items must be unopened, unused, and in original packaging
  • A valid receipt or proof of purchase is required
  • Special-order parts and any installed items are non-returnable once opened or installed

Approved returns are refunded to your original payment method within 5 business days.

RV Service & Repair Work

Completed labor on service work is non-refundable. However, if an issue related to your original service reoccurs, simply contact our service department at +1 (321) 297-4535 and we’ll schedule a follow-up at no additional labor charge. Parts installed during service remain subject to the manufacturer’s part warranty, where applicable.

Ready to Request a Refund or Cancel an Order?

Reach out to our team at +1 (321) 297-4535 or info@bishrvs.com with your name, unit or invoice number, and the reason for your request. We’ll review it and get back to you within 5 business days.

Contact Bish’s RV

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